Open the Orders tab in the app to see live status, or tap the tracking link we send by SMS and WhatsApp the moment your order is dispatched.

Message us on WhatsApp with your order ID within 2 hours of placing the order and we'll cancel it before it ships.

Send a photo on WhatsApp within 48 hours of delivery and we'll arrange a full refund or replacement straight away.

Orders are delivered within 2–5 business days across India, with dispatch within 24 hours of confirmation. You'll receive a tracking link via SMS and WhatsApp.

Yes — free shipping on all orders above ₹999. Orders below ₹999 carry a flat ₹79 shipping fee.

Imported and Korean Edit products require 10–15 business days for delivery as they go through customs clearance. All applicable duties are included in the displayed price.

You can return unused items, with their original tags intact, within 7 days of delivery.

For hygiene reasons, innerwear, cosmetics, and customised items cannot be returned.

Message us on WhatsApp with your order number and we'll start the return and arrange a pickup.

We accept Cash on Delivery (COD), UPI, credit and debit cards, and net banking.

Prepaid refunds reach your original payment method in 5–7 business days. COD refunds are issued as store credit or bank transfer within 7 days.

Yes — COD is available on most pincodes across India. Just select Cash on Delivery at checkout and keep exact change ready.

The Miss Merylin app is free on the Apple App Store and Google Play Store.

You earn 1 Style Point for every ₹10 spent. 100 points = ₹10 off your next order.

Atelier is our top loyalty tier, unlocked at 2,500+ points. It includes priority support and personal styling.

Physical stores are coming soon. Message us on WhatsApp to be the first to know when we open near you.